Minsk Dwellers Receive Astronomical Utility Bills

Officials cannot say anything articulable.

December utility bills are astronomical, kp.by writes.

- I am shocked with my December utility bill! Now I have to pay more than 100 rubles, although last month the sum did not exceed 65 rubles, Minsk resident Maryna resents. - Have utility services risen in price so much?

- The apartment she lives in has no registered people, it is rented. Such difference in prices for November and December is caused by high water consumption, Payment Processing and Reference Centre explains. - There were used 4 cubic meters of hot and 6 of cold water in December. In November these figures equaled to 1 and 2, respectively. No one is registered in the apartment, the payment amounts to economically reasonable prices - 8.54 ruble per gigacalorie. In November water heating-up equaled to 6.71 rubles. In December 4 cubic meters cost 27.56 rubles. In November payment for heating was low due to warm weather outdoors. It all makes a difference, there is no mistake.

However, Maryna is not the one with such a high utility bill for December. Some Minsk residents complain about high price for water. Although they provided with counter level on time.

"If something is wrong, you should address to the Payment Processing and Reference Centre"

- We have found at least two utility bills with excessive price for water. Is this the problem of the system? Didn't people address to you?

- It happens every month. It may relate to the fact that we got information by SMS, when more than 100 000 people used komplat.by to provide data. Now the issue is resolved and ERIP system is available for payments. I think there will be few problems, Director General of the Minsk City Housing Services Vitaly Smirnou said.

- What should people do? Where should they go?

- They should go right to the Payment Processing and Reference Centre. There are specialists who manually enter data. There are cases when data are incorrect. And there is a chance to fix it until the end of the month.