The President Of Russia's Alfa-Bank Said Customers Are Increasingly Concerned About Drone Attacks

Russians felt the effects of the war.

Due to Ukrainian drone strikes on regions of the Russian Federation and a number of other factors, Russians who use Alfa-Bank’s services are showing increased anxiety, said the chairman of the board of directors and president of the bank Oleg Sysuev.

“We are part of the economy, part of the business world; we interact very closely with our clients, and we can see that they are anxious. Their anxious expectations are growing,” he said in an interview with RBC. According to the results of the “National Anxiety Index” study by the KROS company, UAV strikes—which in June became the most extensive since the start of the war in Ukraine, affecting Moscow and St. Petersburg, among other places—ranked second among Russians’ concerns, after internet outages.

According to Sysuev, customers are feeling “varying degrees of stress” also due to fuel shortages; restrictions on fuel sales, the publication estimates, have already been officially imposed in more than 60 regions. The bank’s president noted that anxiety is growing more among corporate clients, who, in his view, are standing in line at gas stations just like ordinary citizens. “It seems to me that a general sense of anxiety is definitely the dominant mood right now,” the president of Alfa-Bank concluded. Earlier, Sergey Leonov, head of the State Duma’s Health Protection Committee, advised Russians worried about fuel shortages to stop fretting and shield themselves from news on the subject.

He made this statement while commenting on reports that Russian citizens have been flocking to psychologists out of fear of being left without a car amid the gasoline shortage. According to the lawmaker, “intense emotions” arise “from a lack of understanding of how to act,” and people cannot influence this situation anyway.

The “prospect of rising inflation” is also contributing to increased anxiety among Alfa-Bank’s clients, Sysuev said. According to citizens’ own estimates, price increases in the country are 2.5 times higher than the official figures from Rosstat (5.9%).

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